IMC Hawks Blog

Category: Social Capital

  • S.O.S.

    The night has progressed and you are about to make your move when the inevitable question arises, “do you have a condom?” This is the premise that Durex has based their new campaign on. The S.O.S. campaign is an “app powered” one-hour condom delivery service discreetly operating between 4pm and 4am. When one first runs across this ad they may think it is a parody, but this is a service that already exists in certain cities, such as Dubai. The company plans to further expand the campaign to more cities. In today’s busy world, everyone loves a delivery service. How else would we get our last-minute pizzas, packages, flowers…condoms? The new Durex campaign, launched by the Buzzman firm, is ingenious and definitely outside the realm of normal advertising. The unique aspects of this campaign clearly exemplify why this firm has been credited with the development of captivating campaigns in the past. Future endeavors should not be far behind when examining their exciting new usages of message, labels, and systems.

    S.O.S. (short for “Save Our Souls”) is globally recognized as a distress signal. Viewing the YouTube commercial on Durex condoms it is evident that the sense of urgency, emergency, distress (if you will) associated with an S.O.S can easily be transferred to something less immediately life-threatening.  It was genius to associate their entire campaign on the premise that this product and service is not only a service people may want, but a good they most definitely NEED!  The name itself alerts potential consumers of this product to the fact that it could be important for their lives.  Buzzman of Paris is the firm credited for the original development of this campaign, which may explain why Paris is the leading city in votes for implementation of delivery service (or is it because Paris is truly the city of love)?  Either way there is definitely potential for geographic growth.

    sos_condoms

    http://www.sos-condoms.com/

    Not surprisingly, YouTube is a vehicle for advertising both the product and service.  Social media is being adopted by most modern businesses as a way to connect with audiences on a personal level which allows them to identify and solve the needs and wants of their target audience. The sensual and provocative usage of filming in the commercial fits perfectly the “edginess” that the campaign strives for, while remaining appropriate to the standards of social media. Not only does this medium provide unlimited amounts of information, it builds brand image and is yet another way to gain valuable information about its consumer.  A win-win for Buzzman,Durex and the customer!

    Retailing is the sales of goods and services from businesses to the end users. Durex, in this retail plan, concentrates on its brand image and loyal consumers for selling the product itself (the condom) but this plan furthers the retailing process by integration of a new supply chain of their product.  Rather than purchasing their products by the counter at a pharmacy, or even online, the timeliness and personal service is considered.  Why should pizzas be the only show in town?  Condoms have hit the big time in this retail venture.  It should be interesting to see how this takes off.  The worst-case scenario is that Durex gets people talking, and their condoms “protect” Buzzman’s reputation for fresh ideas.

    – Zach Abramo, Callie Fenlon, Lauren Habig,  Alexandra Huss, Michael Nunes,Daniel Schaefer

  • Get Your Vote On!

    From commercials to infomercials, advertising and marketing in this day and age has become a completely different game than in the past. Lately, between the Super Bowl and Valentine’s Day, many Americans have been overwhelmed with advertisements and promotions that are attempting to make their company stand out from the competition. Whether it was simply trying to convince you to buy their soft drink or attempting to convince you to buy your girlfriend’s engagement ring from their jewelry store, sometimes it seems a little too forced.

    http://www.stikkymedia.com/blog/pepsis-20-million-dollar-social-media-campaign

    In response to this tension,  marketers are always looking for innovative new ways to involve consumers in the production, promotion and selection of the product itself. This method has been used effectively before and proved quite fruitful for certain companies. In 2007, Mountain Dew began their “DewMocracy” promotion where customers get the chance to vote on new flavors, graphics, colors and names. To this day, Mountain Dew continues to create opportunity for customer interaction in their promotions and advertisements.

    Interactive promotional campaigns are ideally designed to benefit both the customer and the company. Lays potato chips are the most recent corporation to take this creative strategy and run with it. Lays has put together a multi-step process for establishing their newest flavor of chip. Originally, Lays invited consumers to submit their flavor ideas and let the public vote on these flavors on Facebook. At this point, the public has voted and Lays has narrowed the competition down to the top 3 public favorites. These flavors have actually been produced and are available for purchase for a limited time. While these flavors are available the voting will continue on Facebook and eventually one will be voted in and named the newest member of the Lays family.

    http://www.wtsp.com/news/article/297982/81/You-get-to-pick-the-new-Lays-potato-chip-flavor

    Taking a step back and evaluating this marketing strategy utilized by Lays, Mountain Dew and many other large corporations, it is clear that it is effective not only as a result of the customer interaction, but in a handful of other ways. Obviously if voting and discussion is taking place on social media, this is driving a ton of Internet traffic to each of the respective websites. Also, the customer involvement builds a relationship with the consumers and gives them the feeling that they are a part of the company and making important decisions. Finally, specifically for Lays and other promotions that offer the product for a limited time, this strategy causes a boom in sales with everyone trying the new product.

    Now that this promotion idea of customer involvement has been tried and proven many large companies are adopting these campaigns. Doritos, along with a few other companies, ran campaigns before the Super Bowl to have the consumers make and vote for which commercial would be shown during the big game. So despite the fact that we are still being consistently and constantly advertised to (and that’s not likely to change any time soon!) the benefits of running these promotions are clearly beyond the obvious boost in sales, this is relationship building at its finest!

    – Zach Abramo, Callie Fenlon, Lauren Habig,  Alexandra Huss, Michael Nunes, Daniel Schaefer, Dann Williams

  • Osama=0, Facebook & Twitter=2

    Last night social media networks exploded with the news of Osama Bin Laden’s death. If you have a social media account, there was no way you did not hear the news before President Obama’s speech. Most people, especially members of the millennial generation, spread the news around the world like wildfire. On Facebook, statuses were updated every second with celebratory posts of the death of the most hated person since Adolf Hitler. Twitter set a new record on traffic, with an average of 4,000 tweets per second from the beginning to the end of President Obama’s speech.

    How does this relate to IMC? IMC incorporates social media, which helps create social capital. It is evident that last nights social media event fostered a community around the country and globe of American nationalism, helping to reunite the country once again as the United States of America. In all of our debates over whether social media inhibits social capital, it is now quite clear that social media is a driving force in creating social capital, and on a large scale.

    Here’s to you IMC, for helping create a community one status and tweet at a time.

    -Allison Day, Jessica Berinson, Megan Canny, Melissa Gagliardi, & Scott Burgess

  • Communication Studies Family

    The countdown for UNCW’s Communication Studies graduation is getting smaller and smaller. Now the graduating seniors can see the “real world” at a distance, and the reality of graduating and growing up is causing stomach pains filled with nervousness, but excitement for the future. Personally, I find it so hard to say goodbye to my Communication Studies family. I have developed such great relationships with not only the students, but with the professors as well.These are the people that helped me become the motivated woman that I am today.  I’ve learned so many aspects of communication, from interpersonal to integrated marketing communication to negotiation and conflict management. Therefore, I want to thank the members of the UNCW Communication Studies faculty that taught me so much.

    I want to thank David Bollinger from the start in Introduction to Communication Studies. It was great traveling with you on the class trip to Greece and Italy. Most of all, the Direct Individual Study of communicating with women in a public health setting is what really helped me focus my career goal of communicating in the public health field. I also want to thank Tammy Bulger, it was great to have you in Interpersonal Communication and I learned so much from you in 490. I am so thankful for learning about the job search process and informational interview from you. I’ll miss seeing you at the basketball games. Although I didn’t have many classes with them, I still want to thank Bill Bolduc, Lauren Frye, Jerry Bagnell,  Dr. Olsen, and Susan Lanier. You all taught such different parts of communication and I know I will use these skills in the future.

    Most of all, I want to thank my fellow Communication Studies classmates. You all are so supportive and make a great family. I’m going to miss seeing all of you everyday.

    -Megan Canny

    I have had a great four years here at UNCW, and have been through some ups and downs. Unfortunately, I will not be graduating in two weeks like the majority of the best class of Seahawks to ever grace UNCW with their presence, the Class of 2011.  Instead, I will be officially walking across the stage in December. Though I would much rather be graduating now, it is simply not an option.  I originally came to the university as a NC Teaching Fellow, with plans to teach high school history. Halfway through my junior year, it finally occurred to me that I had not desire to teach. Nonetheless, I am looking forward to completing this “victory lap” as “super-senior” and entering into the real world. Yes, I am a rarity, as I am so ready to be out of college and into the real world on my own!

    I am so glad that I made the switch to communication studies. It has presented a world of opportunities for me and I have loved every minute of it. My future plans are to either have a career in public relations or IMC, we shall see where I end up at once I receive my degree.

    I would like to thank a few professors, who are so lucky to have to put up with me for one more semester. Dr. Persuit for giving me the override for this class after my countless emails and office visits begging you to let me in. It has been a great experience and has really been one of my favorite classes.

    Jennifer Chin for letting me into Intro to PR this semester so that I could take Advanced PR in the fall, which would allow me to graduate in December. I am looking forward to it.

    Tammala Bulger for answering my email in the fall of 2009, and calling me out for not properly calling communication studies the right name. You helped put on the right track to graduate.

    I can’t leave out my amazing group mates in Com 200, Taren, Sam, & Heidi. We made it through that challenging class, which I have to say, was much harder than any history class I ever took, including my senior seminar class.

    Congrats to all of the graduates….now go out and find a job so you can hook me up with one for January 2012!

    -Scott Burgess

    With my graduation date drawing near, I am forced to evaluate my life; where it has been and where it is heading. My time at UNCW has taught me a lot about myself and what I want to do with my life as well as other plans for my future. The classes that I have taken in my path to a degree in communication studies have taught me many things about many subjects that I will use in my future no matter what communication studies related job I take. At first when I was told to blog about my time at UNCW, I wanted to boycott. I don’t want to reminisce about my four years at UNCW and how I am now a big girl and have to face the real world. The most important thing I have learned since moving to Wilmington and attending college is to be true to myself. I had no idea what I wanted to do with my life and didn’t know how to figure out what I wanted to do. So by taking the wide range of courses offered through the Comm Studies department I was able to try a little bit of everything. I think that the capstone course that is required before graduation is finally what forced me to choose.  I didn’t have a choice but to pick something and go with it. I decided that I want to be a wedding planner. There aren’t any classes in particular that made me choose this but a little of everything. I realized that it’s scary to choose a path and start down it but by staying true to myself  I know that I am making the right choice for me, not just because it’s time to be a grown up. It’s time to graduate and make a name for myself in the real world but my experience at UNCW has me fully prepared to jump off the deep end and straight into the pool of professionals. I want to thank every single professor that I have had the pleasure of taking classes from. Each one of them have made such an impact on my life and I am prepared because of their expertise and real world experiences. I am truly going to miss of them and miss this school, even though I will be very happy sleeping in before I get my real job!

    -Melissa Gagliardi

    This semester has given true meaning to the expression “time flies”, probably because I have been so busy with school and my internship. I want to thank Dr. Persuit, Dr. Fellows, and the Southern States Communication Association for letting us create an IMC Plan for them and guiding us along the way. I have enjoyed putting the lessons learned in the Advanced IMC class to actual use with clients. I also want to thank Lauren Frye, who taught me the joys of writing in Strategic Writing last semester. Honestly, I had no interest in writing before I took her class. Now, I write everyday in my internship using the skills Ms. Frye taught me in her course and I actually enjoy it! Lastly, another reason I have been so busy this semester is because I am the Community Outreach Chair of the Communication Studies Society. I want to thank Jennifer Chin for being a wonderful faculty adviser and for helping us make a difference in our Com Department and the community of Wilmington. I won’t be graduating this semester, so I look forward to new and exciting experiences this summer and next fall in Wilmington! Good luck seniors, I’ll miss you!

    -Allison Day

  • R.E.C.Y.C.L.E. It begins with you and me!

    Are you looking for a fun and easy way to help show support for Earth Day? If you are, there is an all natural rainwater car wash that features music, free food, and children’s activities such as birdhouse painting this Saturday, April 23. The event takes place from 11 a.m. to 3 p.m. at the corner of 16th street and Queen Street. It is hosted by the Wilmington-Cape Fear Home Builders Association, which our very own Allison Day interns for. The event is co-sponsored by the Carolina Green Building. The first ever Earth Day Rainwater Car Wash is completely free of charge and is 100% eco-friendly because the cars will be washed by natural rainwater that has not been contaminated by harmful chemicals.

    How does this relate to IMC? This event has been promoted by the Wilmington- Cape Fear Home Builders Association through non-traditional media with the use of a Facebook event, as well as the traditional media tactic of a press release. The event will also help foster social capital among families within the community by bringing people together to help continue the celebrations on the day after actual Earth Day.

    -Allison Day, Jessica Berinson, Megan Canny, Melissa Gagliardi, & Scott Burgess

  • Branded Nation

    James Twitchell explains in Branded Nation that “a brand becomes not just what we think about an object, but how we think about it.” Branding has become so successful that even institutions we would not think of have fallen into the branded nation.

    In Branded Nation, Twitchell goes deep into the institutions of religion, higher education, and art in our society. Twitchell compares megachurches to shopping malls and how museums have turned into an institution that will do anything such as motorcycle exhibits and have restaurants to increase revenue.

    The most intriguing section in Branded Nation is when Twitchell talks about university and college branding. As students studying in a university, Twitchell makes an important point. Colleges and Universities have accepted branding ever since they have become more alike. It is now a competition and The U.S. News & World Report proves it. Twitchell uses the example of Harvard and how it is all about who has “the best students, the most money, and the deepest faith in the brand.”

    Interestingly enough, Twitchell doesn’t find branding bad. Knowledge and belief will spread if we all become aware of branding and that in it’s self will create a community along with social capital. Branding Nation is a perfect example of why things work the way they do and with Twitchell’s example’s we see how effective/ineffective brands really are.

    -Micaela Fouhy, Brie Golden, Will Cosden, Lindsey Baggett, Andrew Mayer

  • Who Wants to Bowl Alone? Not Me?

    One of the books we read this semester was called Bowling Alone, and no it is not about the sport of bowling, much less actually bowling alone. It is about fostering social capital in America. Back in the early to mid 1900s, people were involved in social groups, clubs, and organizations within their community. Everyone was involved, but over the past few decades involvement has dwindled, leading some to believe that social capital in America is non- existent. Before we can explore this book further, we must define social capital. According to Robert D. Putnam, the author of Bowling Alone, “The core idea of social capital theory is that social networks have value.” Basically, being connected with others is beneficial to ones life, and as a member of a group you are able to accomplish more. Life is more meaningful when you have friends, and someone to share happiness and trust with.

    Do you think that social capital is lacking in today’s society?

    Unfortunately, Putnam failed to take into account the age of social media, mainly in part that Bowling Alone was published before such a term existed.  The question now becomes in this day and age, “Does social media foster social capital?” Being connected with hundreds, perhaps even thousands of people, at the click of a mouse does create a network of individuals. On the other hand, can social capital really happen in the digital world? Social capital has always been within ones community, and now since the rise of technology has created a global community, is this still social capital?

    Overall, we think Putnam made valid claims about the diminishing amount of social capital in the United States, mainly in groups and clubs. We think that he should write a newer version of Bowling Alone and comment on the addition of social media to the equation.

    -Allison Day, Jessica Berinson, Megan Canny,  Melissa Gagliardi, Scott Burgess