Category: IMC

  • Social Media Backlash Against Komen

    Not only do companies have to worry about negative blogs and reviews to control during an organizational crisis, but now they have to be prepared to control all sorts of social media outlets as well. Susan G. Komen had trouble with just that as they released information to the public on January 31st saying they will no longer provide Planned Parenthood with funding for mammograms for low-income women for breast cancer screening. Immediately this became a very controversial topic on social media sites such as Twitter, Facebook, and Pinterest. Many believe that this decision was made because of political pressure from anti-choice groups. This is exactly what Komen is denying and released a statement after many Komen supporters were posting very negative comments. This statement said that the decision to cut funding to Planned Parenthood was not a political move; instead it was because they now have new funding criteria.

    Interestingly, Komen and Planned Parenthood had been in contact weeks before this came out to the public. So wouldn’t you think Komen had plenty of time to realize things could get touchy? To make matters worse, Komen started to delete the negative comments on their Facebook page. What Komen did not realize is the political power of social media and many need to learn from this. When the Associated Press reported the news that funding was going to be cut, Planned Parenthood blasted news releases on Twitter and Facebook. Once Komen realized they couldn’t change the public opinion around or even slow down the negativity on social media, they reversed their decision to cut funding.

    At a time of crisis in an organization, your message and speed of that message is very important to insure the least amount of damage. Komen was not ready for this backlash of so many people on their social media sites and once they actually responded, it was brief and too defensive. On the other hand, Planned Parenthood prepared for this for weeks before it went to the public and immediately posted to get fans and supporters involved. Some ways they got supporters involved is by asking for donations, sign an online petition, to Tweet or post about it on Facebook, and since then has added over 32,000 fans. Clearly, Komen should have taken a different approach in handling their social media sites and the communication with their avid supporters.

    By: Laura Simmons, Mollie Berthold, Christina Stevenson, Dorothy Conley

  • Valentine’s Day Technology

    Love. Flowers. Chocolate. Hearts.  All of these words are associated with Valentine’s Day.  However this has not always been the case.  How has the brand of “Valentine’s Day” evolved from simply spending a day with that special someone to a day filled with all-things chocolate, bouquets of flowers and days at the spa?  Well, obviously, with the advancement of technology things are becoming more digitized, but does it make the day any less sentimental?

    Valentine’s Day started as the celebrating of the life of St. Valentine.  In today’s society, February 14th is the second most gift giving day of the year.  We have lost sight of the meaning behind the date, much like the other holidays. Diamond and jewelry companies, restaurants and even phone carriers like AT&T, Verizon and T-Mobile are finding ways to boosts sales for the day of love.  Phone companies claim that women want new smart phones rather than candies or to spend the day with your special someone.  We can send eCards to loved ones, we have apps that can send messages and give gift cards to go to grocery stores.

    It’s time to face it.  Valentine’s Day has lost some of it meaning and big brand companies are saying that their products are what we want now.  No more chocolates, flowers, candies… They want cell phones and gift cards.  The times have changed and along with it, ways of expressing an affinity for each other, but has the passion behind the special day lost it’s charge?

    Want to find out more about the origin of Valentine’s Day?  Click here!

  • Oh Red, How I Love Too

    There are many legends and stories explaining the history of Valentine’s Day and St. Valentine, but one thing remains the same; Valentine’s Day is a holiday where lovers express their affection for one another.  Every year marketers use the same tactics to attract their love struck consumers into the arms of their products. Valentine’s Day advertisements are flooded with hearts, flowers, and of course the colors of love: red and pink. Red and pink symbolize passion and tranquility and are considered the most romantic colors. However, the appeal of generic pink candy and red roses will eventually run its course. So it’s time to spice it up and show your love that you put some real effort into this Valentine’s Day.

    M&M’s are promoting their brand this Valentine’s Day season by offering a sweet alternative to help consumers express their feelings to their loved ones.  The commercial features “Red,” the helpless romantic candy bite, who cannot respond to the love of his life with the three words, “I-Love-You.”  M&M’s understands that it is not always easy to express your feelings. With that in mind they are here to make it easier with personalized M&M’s. Popular messages include “Be mine,” “You make me melt”, “You Had Me at Hello” and “I Love You.” M&M’s also features a prepackaged Valentine’s Day blend with an assortment of colors, sayings and symbols. If that won’t cut it the Romance Bundle may be for you. It comes complete with a teddy bear and three bags of personalized M&M’s wrapped up in a gift box.  Remember, personalization shows that you took time out of your glamorous day to care!

    Through this strategic marketing plan, M&M’s enhances their brand by making it convenient for their consumers to spice up Valentine’s Day. M&M’s are one of the few companies that offer personalized messages on their candy products. This allows the company to stand out against the assortment of chocolaty competitors. Keep in mind that personalized candies aren’t just for Valentine’s Day, but also for any of life’s sweet moments.

    -Kelsey Bendig, Andrea Blanton, Brooke Keller, Brian Burch

  • Ready to Play With the Big Kids?

    A cup of Dannon Oikos yogurt: $2.00. David Beckham PJs: $29.95. Having your ad air during the Super Bowl: Priceless, or $3.5million. It’s all in the eyes of the beholder. This Sunday, February 5th, the 46th annual Super Bowl will take place in Indianapolis, IN with commercials that will showcase some new players in the field of big-ticket advertising.  Over 100 million people watched the big game last year, with even more viewers anticipated to watch this year.  The Super Bowl is notorious for its entertaining commercials which makes it a perfect place for up and coming companies to release their new marketing campaigns. These marketing campaigns turn a football game into an entertainment event for football fans and non-football fans alike.  There are certain big name companies that participate in the Super Bowl each year to retain their loyal customers and to intrigue potential new ones.  Companies like Coca-Cola, Lexus, Budweiser, Doritos, and M&M’s are just a few of the regulars in the Super Bowl advertisement world.  This year, however, some new names like H&M and Dannon are being tossed in the mix of million dollar commercial spots.

    This year’s Super Bowl will premiere the very first ad by the Swedish fashion label, H&M.  The purpose of this commercial is to promote the David Beckham Bodywear collection which launched today, February 2.  What better way to promote this new H&M line than to display David Beckham, himself, during the second quarter with 100 million viewers watching!  H&M’s Director of Marketing saw this as an opportunity to expose their ad campaign to catch the viewers’ attention.  Beckham’s H&M collection is going to include long johns, vests, boxers, briefs, T-shirts, and yes—even PJs!

     “We’re always looking for new ways to surprise and delight our customers, and we see this as a unique opportunity to reach millions of fans and H&M customers.”

    -Steve Lubomski, Director of Marketing for H&M North America.

    The Dannon Company also released their first-ever Super Bowl commercial for their Dannon Oikos Greek yogurt. This is not only the first Super Bowl appearance for Dannon, but the first appearance for any yogurt company. The commercial titled “The Tease” will be shown during the third quarter of the Super Bowl and stars “yogurt loving” Greek actor John Stamos’ and actress Jessica Blackmore. The two are flirtatiously battling over a spoonful of delicious Dannon Oikos yogurt before John learns that Jessica is serious about her yogurt. The humorous, creative advertisement wants to share with millions of viewers the new delicious and nutritious great tasting Greek yogurt.

    “We are committed to helping people lead a healthier lifestyle but not at the sacrifice of great taste. No matter who’s playing in the game on February 5, we are guaranteed to inform and entertain the broadest possible base of Americans about the delicious and nutritious yogurt we make.”

    – Sergio Fuster Senior Vice President of Marketing, The Dannon Company.

    These rookies are breaking out of their shell and risking millions of dollars for what could be seen as the best chance to promote their brand to a mass audience. The Super Bowl allows these companies to promote their new strategic marketing campaigns to millions of people at one time.  The potential rewards of increasing sales from new and existing audiences outweigh the monetary risk. We will be interested to see if investing in the Super Bowl will have a positive impact on their sales.

    -Brian Burch, Brooke Keller, Kelsey Bendig, Andrea Blanton

  • Will JoePa Rest In Peace?

    Anyone who has been tuned into ESPN recently knows that Joe Paterno, “JoePa”, was the football coach at Penn State for 42 years, starting in 1966.  In the wake of a child abuse scandal centered around Jerry Sandusky, Penn State’s former assistant coach, Paterno was fired this past November. He was the face of Penn State and his brand was ultimately tarnished due to the scandal. Some are concerned that his tainted brand will overshadow his lifelong legacy. Sadly, Joe Paterno passed away on January 22nd due to his battle with lung cancer making it impossible to mend his stained brand.

    The media has been criticized for how they handled the situation regarding Joe Paterno; some even question if the media’s involvement aided in tarnishing his brand. The question is not whether the media has a legal right to report whatever they find newsworthy because the First Amendment guarantees that they do. The issue is how media managers should employ that freedom in their own decisions about what is ethical and professionally responsible. Some may view that the media took their interrogations too far by harassing Paterno at his home and accusing him of allegations before they even knew the whole story.

    “The media jumped to the conclusion that Paterno was trying to cover up the scandal when it broke out.  Because his name is so iconic, linking his name to the scandal would attract more viewers on their websites as opposed to Sandusky… more has been written about Joe Paterno’s involvement than Sandusky in the media.” – Chris Moore, Penn State University Senior  

    Is it ethical for the media to do whatever it takes to get the story out first even if it damages a man’s reputation beyond repair? On another note, people have a right to know what is going on in today’s world, so is doing whatever it takes to get the news as bad as it seems? Some argue that the media is just doing their job and presenting breaking news to the public. It was already too late for his reputation when the news came out that Paterno had told superiors about the issue in 2002. According to the Penn State Board of Trustees, their reasoning for terminating Paterno was partially based on his failing to uphold a moral responsibility to report allegations made in 2002 against Sandusky to authorities outside the university.

    There is no question that Paterno let the victims, their families, and the university down by not pressing the issue with the police after he approached his superiors. In our opinion, Joe Paterno deserves to be remembered for who he was as a coach and as an individual; not as a man who was in over his head dealing with the worst scandal in his university’s history.

    Kelsey Bendig, Brian Burch, Brooke Keller, Andrea Blanton

  • SOPA/PIPA : The end of blogs

    The Internet as we know it today is vast and full of amazing features that allow us to communicate in ways that its original inventors would have never dreamed of.  What began as a way for the US government and military to communicate with each other has turned into a platform in which millions of Americans recently protested against the ominous SOPA and PIPA bills.  Today’s generation of young people have finally spoken up and we’ve seen small but significant changes as a result of our awe-inspiring protests.  Since SOPA and PIPA were shelved after an overwhelming opposition from the public we’ve lost sites that were the largest culprits of Internet piracy, such as Megaupload. This is only the beginning of what will likely be a long fight for ethical Internet laws that stop piracy and abuse without censoring creativity.

    The truth is, this blog and the billions of other blogs and content on the Internet would not exist with these bills in place.  Musicians, artists, designers, and various creative types rely on blogs to showcase their content to people they could never reach before.

    Simply featuring a product in a blog post can bring loads of traffic to brand’s site, for free! Getting featured on a popular blog is great for small businesses with tiny advertising budgets.  In fact, numerous bloggers get paid to feature and review products.  Blogs have turned in to a great source for marketing and advertising.  If a blogger whose opinions you respect recommends a product, you are more likely to believe her than the advertisement to the left of the page. Blogs are not new, but the concept of using blogs to bring brand awareness and reach new customers is new to Integrated Marketing Communication, as is the practice of IMC itself.

    Lets hope we find an ethical solution that will keep blogs, social media, and the creative exchange of ideas still alive.

    -Molly Jacques

  • Every Ending Is A New Beginning

    Last week, in the prerequisite class for the IMC-Hawks, Integrated Marketing Communication I, students were assigned a project in which they had 48 hours to complete. The assignment was to create a multimedia campaign to promote UNCW. One group of students in the class proposed an idea to ask students and faculty “one question” in an attempt to capture their experience at UNCW in just a few words.

    As this class, and many of our college careers come to a close, we decided to expand on this evoking concept and provide our own final few thoughts before we all sign off for the last time.

    Looking back at my college career, I was offered a lot of advice but the one that held true no matter what the circumstance was to value your time here. These past four years have been frustrating, exhilarating, gleeful, melancholy, and turbulent but they have helped me grow and achieve things that I never thought possible. Treasure opportunities and learn from your mistakes; it’ll only make you a stronger, most resilient person in the end. – Jessica Kingman

    UNCW provided me an opportunity to see the world. Studying abroad with UNCW to Valencia, Spain opened my eyes to various ideals, ethics and values other cultures engage in which I now incorporate into my life. – Michela Noreski

    With one semester left in my college career, I’ve realized that you really shouldn’t hold back.  Do what makes you happy and don’t be scared to try new things; it’s all about the experience! – Liz LaPuasa

    Everyone says that college changes their life forever – UNCW has definitely changed mine. As I am about to graduate, I realize how much I am not ready to leave this place. The best advice I can give to future Seahawks is a lesson learned from the one and only Tom Petty: “You have four years to be irresponsible here. Relax. Work is for people with jobs. You’ll never remember class time, but you’ll remember time you wasted hanging out with your friends. So, stay out late. Go out on a Tuesday with your friends when you have a paper due Wednesday. Spend money you don’t have. Drink ’til sunrise. The work never ends, but college does…” – Jordan Hill

    What does UNCW mean to me? It means opportunity. The opportunity to start fresh, the opportunity to expand my knowledge, the opportunity to be a part of a tight-knit community, the opportunity to meet new people, and most importantly, UNCW has been the opportunity for me to grow as a person. I could not have chosen a more perfect school to spend my college years. I’ll be graduating next December—and when I do, I guarantee you it’ll be with no regrets. – Stephanie Bakolia

    I say, UNDER-PROMISE AND OVER-DELIVER and MEAN WHAT YOU SAY AND SAY WHAT YOU MEAN – Jared Sales

    The UNCW COM Studies Dept. has afforded me the opportunity to become an employee at one of the most prestigious publishing companies in the world. – David Glaubach

    My advice for the next IMC Hawks is: “Keep up with your work on a daily basis and be in full communication with your group members. If you all learn how to use your strengths, every assignment will become easier.” – Sally Shupe

    As a senior who is graduating a year early, I cannot believe how much I have learned from UNCW and particularly from my amazing professors in the COM department in such a short amount of time. If I take away anything from this experience, it is that you must find a way to feel passionately about the work you do, no matter how trivial it may seem at the time because every assignment will help you develop further as a student and an educated citizen. – Claire Dillard

    My advice for the next IMC class is to READ the books assigned! Not only are they very interesting and teach so much about integrated marketing, but they are a great to source for future interviews! Everyone in the business knows Shirky! – Ashley Nelson

    There are so many things I could say but I am sure my classmates have covered most of them. My advice to you is simple…don’t forget why it is you are here and how important what you are learning is because we are the future. – Alaethea Hensley

    My advice to the incoming IMC-Hawks is to remember the importance of every lesson you are encountering through this course, and every course you take at UNCW. Don’t just do it for the grade, see the importance in each problem, each assignment and each project. You will get out of the course what you put into it!-Lauren Phelps

    UNCW to me is a place where I am able to fully reach my potential and grow as an individual, both creatively and intellectually. As a transfer student, I couldn’t be any happier with my decision. I think it is safe to say that the Communication Studies Department has given me tools to succeed in the working world. – Claire Outlaw

    Thank you to my IMC 2 class for asking me to join them on their last post of the semester. Although this sounds like graduation advice, it’s more like life advice. I try and follow it as much as I can. — Henry James, the American-born writer (he wrote The Turn of the Screw and The Portrait of a Lady, among others, which you may remember from a literature course you might have taken at UNCW), wrote an article called “The Art of Fiction” that was published originally in 1884.  In this piece, James responds to a pamphlet about writing fiction from another writer, with whom James seems to disagree. I’m not a literary critic so I’m going to leave it at that. Anyway, one of the pieces of advice James gives to new writers of fiction has always resonated with me as a student, a scholar, a teacher, and a citizen: “Try to be one of the people on whom nothing is lost!” I offer to you, my IMC-Hawks, that being this kind of person – the kind on whom nothing is lost – is one of the best pieces of advice I can give you as you complete your B.A. in Communication Studies. To me, James is saying more than “pay attention;” he’s reminding us that a lot goes on that we ignore, either willfully or unintentionally, when we should be at our most conscious. I see it in my classes, when students are caught up in everything other than what we’re discussing that day; I see it in my son, who can get lost in a game of Angry Birds (my parenting award is on its way!); and I see it in my own behavior, when I have two monitors and an iPad and a cell phone and all are tuned to something different. To be the kind of person on whom nothing is lost, we sometimes have to stop paying attention to those distractions and focus on what’s in front of us. Conveniently, an education in communication studies teaches us to be the kind of person on whom nothing is lost. Rhetorical theory teaches us how to interpret oral and written communication. Paying attention to interpersonal communication helps you in your most intimate relationships. I try to demonstrate how understanding of IMC doesn’t just make you a better practitioner, it makes you a more conscious consumer and a more engaged citizen.  Being the kind of person on whom nothing is lost rejects the passive and embraces the active. Take an active role in your education, your occupation, your family life, your civic life. Don’t just sit back and let it happen to you. Good luck and I’ll miss you all!   – Dr. Persuit

    We hope you have enjoyed our edition of the IMC-Hawks blog this past semester. Although this is our final blog post as a group, be sure to check-in in January for a new generation of IMC-Hawks! Until then — Stay classy, Seahawk Nation.

    IMC-Hawks:  Oliver Evans, Jared Sales, Michela Noreski, Lauren Phelps, Jordan Hill, Alaethea Hensley, David Glaubach, Liz LaPuasa, Stephanie Bakolia, Sally Shupe, Claire Dillard, Ashley Nelson, Claire Outlaw, Jessica Kingman