IMC Hawks Blog

Tag: Corporate_Communication

  • Barefoot? Not with TOMS Shoes!


    Many of us are familiar with the shoe brand TOMS. The company, started by Blake Mycoskie, commits itself to donating one pair of shoes to a child living in poor conditions for every pair of shoes it sells. TOMS’s program of giving was the result of its owner traveling to South America and finding that many children were contracting diseases through their bare feet, as they were unable to afford or obtain shoes. Mycoskie decided to manufacture his company’s shoes in an eco-friendly and vegan manner. TOMS are made using supplies from an organization, Livity, specializing in “low environment impact materials” (information based on a 2008 interview between Mycoskie and San Diego Loves Green reporter Allie Bullock Kagamaster).

    Not only does TOMS market their product as a philanthropic exercise, but it also markets itself as an organization dedicated to environmentally sound products. The company is able to create establish integrity for its product among potential customers who are concerned with social and environmental issues. Partnering social and environmental values, allows TOMS products to stand out amongst competitors.

    TOMS has gone a step further than its usual shoe donation program; by implements its “One Day Without Shoes” campaign. This campaign is meant to raise awareness of the dangers faced by individuals who do not have shoes to walk in, in areas where environmental conditions, such as chemical contamination and littering of glass, syringes and debris, can cause multiple diseases. “One Day Without Shoes” also encourages individuals to buy shoes from the company so that TOMS can donate shoes to these individuals.

    The “One Day Without Shoes” campaign is designed in a way that the company’s customers and followers can actively participate in it. When going to the company’s website, a person can email the page to their friends and family, post it on Facebook, or follow the campaign on Twitter. This implementation of social media shows that TOMS Shoes is aware of the powerful impact individuals can have when marketing a message, just by sharing information with friends on social media they are already using, and that can be viewed by mass numbers of friends and peers.

    Also on the campaign’s website, TOMS Shoes encourages individuals to share videos and photos of themselves without shoes and an explanation of what the experience meant to them. Followers can find their own marketing devices to spread the word of the campaign on the website. Rally signs, street stencils, pocket info cards, stickers, profile pins and banners, DIY t-shirts, and displays can be downloaded from the campaign’s website for the event.

    “One Day Without Shoes” has also found many corporate partners to participate in its campaign. These partners are Aol., Discovery, essie, flickr, just wink by American Greetings, Kiehl’s, Kind Healthy Snacks, and SIMS. The “One Day Without Shoes” campaign shows the ways in which organizations rely on various societal values and corporate marketing techniques to draw attention to their brand or promotion.

    -Ashley Oliver,Hunter Wilson, Josh Vester, Molly Jacques

  • Another Day, Another “Gunman”

    It was not our plan to write another blog post about university safety communication however, for the second day in a row, one of North Carolina’s universities was faced with a crisis as a reported gunman was spotted on campus. Much like how the University of North Carolina Wilmington alerted their students, East Carolina University also utilized all tools necessary in order to notify their students. Officials issued a complete lockdown and notified students via e-mail, phone calls, text messaging and social media sites. However, the role social media played in UNCW’s crisis is far different from what happened at ECU.

    Reports of a gunman walking through campus started circulating around 10 am this morning and there was surveillance of a man with a cowboy hat carrying what looked like a large riffle walking on a 5th Street, a road that runs through the campus. As students were locked up in class, tweets began to flood in reporting the incident and some even saying that they saw the gunman and that there were hostages. However, after three hours of searching the Greenville Police tracked down the suspect and found that the “rifle” was in fact an umbrella. Greenville police Sgt. Carlton Williams stated that rumors circulating on social media sites such as Facebook and Twitter caused authorities to “chase ghosts” and follow leads that were false.

    Although yesterday’s post focused on how social media has allowed us to share and cooperate in moments of crisis, there is also a negative side to the impact it has on the crisis communication. Officials utilize the tweets and posts on social media sites in order to gain information and as you can see from today, often have to take those tweets at face value. There’s always that “better safe than sorry” feeling, especially in the wake of the Virgina Tech massacre, but to what extent should authorities follow-up on information provided through social media?

    -Alaethea Hensley, Jessica Kingman, & Lauren Phelps

  • Talk of the town? More like talk of the nation: When Local News Goes National

    As we all know, the phrase “gunman on campus,” is nothing to take lightly.  Since the 2007 shooting at Virginia Tech, colleges across the country have made it a priority to ensure the safety of their campus.

    UNC Wilmington students were alerted late last night of a gunman on campus, fleeing from the nearby Hardees. The University continued to update students through email, phone calls and text messages in order to ensure all students were aware of the situation and safe.
    It seems as though UNCW took all the proper precautions; what they didn’t take into consideration was how the students were going to react to it. Within a matter of no time, students with Facebook and Twitter accounts were posting: “everyone on campus be safe!” or writing terms of endearment on loved one’s walls. According to Clay Shirky, author of Here Comes Everybody, the ability of people to share, cooperate, and act together is being improved dramatically by our social tools.With access to these social networking sites, students were able to publicly announce that there was a gunman on campus, which instigated a major concern.  News of the gunman on UNCW’s campus even reached popular media outlets, such as the New York Times and CBS.

    Using these social networking sites has united people all over the country.  Looking again at Shirky’s book, he exclaims, “a story can go from local to global in a heartbeat.” Without today’s social media sites, many news outlets would not have heard about the gunman. From an IMC perspective, we must look at how powerful these sites are and use them with much caution.

    -Stephanie Bakolia, Claire Outlaw, David Glaubach

  • When the Going Gets Tough the Tough Get Going

    Although the economy is looking brighter than it has been in recent years, the marketing world is still facing two major problems: people are still feeling the effects of lay offs and are not quite in the position to spend money frivolously and companies are also feeling the wrath of the economy and don’t have the money to spend on expensive and elaborate ad campaigns. So what are they doing in order to get their message out? An age old trick in the marketing books and what most of us in IMC like to call, guerrilla marketing.
    It is more important than ever for companies to make their brand stand out and to develop loyal consumers who are actually able to come in contact with the brand. Guerrilla marketing provides both local and national companies that opportunity and gives them the chance to break though all the clutter and noise of traditional marketing.
    We all are familiar with the game Clue, right? Well take a look at how they are using guerrilla marketing to remind all of us of a favorite childhood game.

    And Clue isn’t the only one hopping on this train. Many companies and non-profit organizations are increasing their guerrilla marketing strategies in order to save money and gain direct contact with their consumers. What this innovative strategy and the downing economy have in common is that it’s forcing a lot of us to do something we haven’t done since elementary school: think outside of the box.

    -Alaethea Hensley, Jessica Kingman, and Lauren Phelps

  • The Real Cost of Advertising

    Our economic troubles are hurting deeper than the punch from the gas pump, bruise from increased tuition costs, and stabs from the job market. These economically challenging times are also abusing the fundamental business principles that companies have relied on for years. In particular, these bad financial times are changing the way advertisements are valued.

    Many companies assume that when they are affected by hard economic times, it is best to pull the plug on various advertisement campaigns as a way to cut marketing costs. However, this kind of penny-pinching seems to only make the struggling financial situation worse. According to a study prepared for American Business Media by Yankelovich Partners and Harris Interactive, businesses who continue to run ads have a significant competitive advantage over those who choose to cut back.

    Simply: there is a value to spending money on advertisements, regardless of economic struggles.

    Darwin’s theory of “survival of the fittest” has never been so true in today’s economic downfall. Companies cannot risk pulling their advertising from the marketplace if they want to remain in the thoughts and minds of consumers. If only the fit survive, then a company should use aggressive advertisements and marketing strategies as a way to not only reach their audience, but to intimidate the competition. The continuation of building clientele through running advertisements establishes an image of loyalty, faith, and stability a company has in their product or service to the consumer. If the advertisements get pulled, then so will the opportunity to reassure to consumers that the company is prospering despite the economic hardships.

    If a company is facing the decision to pull advertisements as an attempt to adhere to budget cuts, it would be wise to think beyond the element of monetary cost. Because the cost of losing attention could be larger than the amount of money you may be saving without advertisements.

    -Oliver Evans, Sally Shupe, Jared Sales

  • Product Placement: The 90’s and Today

    Growing up in the 90’s was quite a rich experience. Alongside the bright colors, turtle necks, and psychedelic patterns that we all wore, an amazing new shoe graced the decade that had all of the kids talking. It was marketed as a shoe that could make any kid run faster, jump higher, and practically defeat gravity.

    It was the PF Flyer.

    These particular shoes were worn by Benny “THE JET” Rodriguez; the star of the movie, The Sandlot, who became the instant role model for every young boy dreaming of a baseball career. While wearing these shoes, Benny caught a baseball that was signed by the world famous player, Babe Ruth; diving for it against the clutches of a monstrous guard dog.
    After this movie hit screens, kids in the 90’s just had to get their hands on these PF Flyers. These shoes were marketed as something magical, all because of one slow-motion movie scene. They could not only make you run and jump higher, but these shoes were also instantly associated with the heroic catch made by Benny Rodriguez. If Benny could catch that ball, so could you. But only if you had your pair of PF Flyers.
    At the time, kids did not have the knowledge to dissociate Benny’s success among his friends and baseball from mere product placement. The placement of these shoes during such a critical point in The Sandlot was no mistake. Marketers from the brand knew very well what they were doing, and they did it well. The PF Flyers became a staple sneaker for every young kid in the 90’s. Perhaps the successful sales numbers were not solely because of the appearance on Benny Rodriguez’s feet, but it was simple placements such as this that made the brand attractive to families across America.
    Today, we see this kind of marketing everywhere we look. Movies and television programs lace their characters and settings with products as a result of eager marketers trying to solicit their image. When the marketer has the opportunity to take advantage of a hopeful, entertained audience through something as simple as product placement, they are diving into more than they may have originally intended. They are not only selling a product, but they are selling a brand message. By choosing which scene, character and setting to place products, the marketers are aiming to take advantage of a relationship that has been built between the audience and the movie. In doing so, they can only hope that the audience will feel so related to the movie that they will be reminded and persuaded about the “value” the product had in the film.
    So, would Benny Rodriguez have caught the infamous catch if he was wearing LA GEARS or NIKES? The marketers of PF Flyers want you to think not.

    Sally Shupe, Jared Sales, Oliver Evans

  • But first, here is an ad from our sponsor.

    Did you find yourself inconveniently plopped in the library studying for an exam during last night’s season premiere of Glee? DVR malfunction? No worries, Fox has you covered. With our schedules growing busier and busier all the time, network TV has to find a way for their programming to reach us. And they have found the solution. By having episodes for free on their website, networks, such as Fox, are able to get their programming to you at your convenience.  This means that you are able to sit and watch the program you missed without any distractions, at the time you want, with no commercials… right? Unfortunately, convenience comes with its price.

    When watching your favorite shows online, commercials are forced upon you at least 2 to 3 times per hour.  This is quite different from the early days of online video where one 20 second ad would play during the course of an hour program. Now, your show is interrupted several times with no means of changing the channel or fast-forwarding. This may be seen as an inconvenience by the viewer, but this is a marketing dream. Not only can you show ads which must be viewed in order to continue on with your program, but it also provides the viewer with clickable links to find out more information about the product or service. It goes beyond anything a TV commercial can do.  Having commercials online, as well as on TV, doubles the network’s advertising dollar. With the ease that episodes can be placed online, this can definitely be seen as quite a bargain.  As always, convenience comes with a price. In this case, frequent commercial interruption is the price we pay for being able to watch our episode of Glee on our computers while we do our laundry today.

    – Lauren Phelps, Jessica Kingman, Alaethea Hensley