Students can be hard to please, but that doesn’t stop schools from trying. Universities cater to their students needs in many ways from providing tutoring services and career building seminars, to fulfilling the most basic and necessary task of feeding their students.

UNCW Campus Dining has a large customer base that has a high turnover. With each new generation of Seahawks and the constant evolution of food trends in society, Campus Dining must stay updated on their consumer needs. An effective IMC plan begins and ends with research. Each semester Campus Dining sends out surveys asking students and faculty what changes they would like to see. Questions include asking for locations where students and faculty feel dining options are lacking and also what variety of food options they would like to see offered.
Campus Dining stays relevant through a nearly constant evolution of dining locations. Anyone who has had a meal plan for more than a couple semesters has probably seen Dub’s remodeled multiple times. With redecorations, menu changes, dietary need additions, we don’t have time to get bored before it is new again. Currently Dubs has an emphasis on local and healthy options.
Campus Dining brand also embraces sustainability efforts. You may have heard about the fish tank in Wag. This aquaponics system (a small ecosystem that raises plants and fish in a mutually beneficial environment) is just one of the most recent updates. This semester the cafeteria provides more fresh fruit and veggies (due to survey requests) and wag sushi on Fridays. These are just some examples of Campus Dining improvements.
Aside from keeping up with the foods that students request, UNCW goes one step farther to keep their students happy by offering a variety of promotions. This semester, along with the updated meal plans, UNCW has a “VIP” option for students in Non-Traditional housing who purchase meal plans. By getting a meal plan between May 18th and August 24th, eligible students were enrolled in a rewards program that allows them free surprises every month. Some of these specials include free coffee at Port City Java, a free bagel, a free sandwich at The Landing, a free Chick-fil-a sandwich, and other exciting surprises. This IMC strategy is an incentive for students who are not required to purchase a meal plan to do so, and a way for UNCW Campus Dining to retain more customers.
All these initiatives show Campus Dining’s commitment to generating consumer enthusiasm and engagement to keep their brand relevant against off-campus dining competition. In addition to their guaranteed return on investment from students living on campus who are required to get meal plans, Campus Dining’s IMC plan draws in extra revenue by encouraging everyone to make them their choice for nutritional value.
Want to learn more about campus dining? Follow them here:
Twitter: @UNCWDining
Instagram: @uncw_dining
Facebook: www.facebook.com/uncwcampusdining
-Carey Poniewaz, Aki Suzuki, Alexis Trimnal, Carey Shetterley and June Wilkinson
UNC Wilmington, a university that many students have characterized as “chill”, gets surprisingly heated when comes to ice hockey. When one thinks of college and ice hockey, they typically imagine it being played competitively in northern states. The same states where devoted hockey fans can be seen sporting the logos of their favorite hockey team on their snow-covered winter jackets. At UNC Wilmington, however, students can spend a Friday afternoon relaxing on the beach, sporting their Dub Hockey t-shirts, then spend the night getting rowdy at the local ice rink.
So where does all the energy surrounding the hockey team come from? Largely, it is generated by the team itself. It is hard for UNCW students not to notice the team when they lace up their skates to roll up and down the ever crowded Chancellor’s Walk, in uniform, carrying sirens and horns, while shouting about the upcoming game. The players display an enthusiasm that is, simply put, infectious. They broadcast the same high energy level they hope to receive from the fans. They actively create the brand of Dub Hockey. With the team’s outgoing advertising, as well as their social media presence on 




