Category: Social Media

  • Humans of COM Studies: Lauren Arsena

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    Photo courtesy of Lauren Arsena.

    Lauren Arsena entered UNCW in the Fall of 2014. At the time, she knew she was interested in marketing, but was unsure which major would be the best fit for her. She quickly discovered COM and the potential the department had to teach her, not only marketing, but advertising, public relations, and more.

    In terms of campus involvement, Lauren is the President of the Association for Campus Entertainment. ACE is the student-programming board at UNCW; they are responsible for a wide variety of events across campus, including the Jesse McCartney concert in Kenan Auditorium last Friday, September 22. Lauren was an integral part of the team that brought Jesse to campus, resulting in the fastest selling show in ACE’s history. The show sold out in less than 90 minutes.

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    September 22, 2017: Jesse McCartney at the concert on campus. Photo courtesy of Hayley Kane (ACE Photographer).

    Lauren first decided to join ACE because she wanted to have a say in planning events for campus, while still having fun. Before becoming the president, Lauren was the Special Events Chair, now known as the Activities chair. She worked on a few of ACE’s traditional events like Last Seahawk Standing and Speed Dating. She created a few new events of her own as well, including Swing Dancing and Salsa Dancing lessons–both free for students. Last fall, she brought an improv group to campus for a Murder Mystery Dinner. Guests interacted with the characters to learn who the killer was.

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    Lauren (right) and the Spirit Committee Chair Maddie (left) outside of Lumina Theater before one of ACE’s films. Photo courtesy of Hayley Kane (ACE Photographer).

    She has gotten the opportunity to apply a lot of the knowledge from her courses to her position in ACE and vice versa. Lauren states, “I’m on the PR/IMC track, so I’ve learned a lot about how to effectively market on social media. ACE also helps me in my classes because I have experience in event planning, leadership, teamwork, and public speaking.”

    Along with ACE, Lauren works as a Calendar Assistant for Campus Life. She uses Adobe Photoshop and Illustrator to create the calendars in the bathrooms of the Fisher Student Center and Union. Her experience with the Adobe Creative Cloud inspired her to add a Digital Arts minor.

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    Two of Lauren’s recent calendars. Lately, she has been hiding a Pac-man ghost somewhere in the design. See if you can spot him! Photos courtesy of Lauren Arsena.

    After graduation, Lauren would like to work in event planning for a few years. In the long term, she would like to return to school to work on a masters degree in Student Affairs. Her goal is to work with a student-programming board like ACE.

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    September 26, 2017: Lauren (far right) photographed here with Brandon Stanton (center), the creator of Humans of New York. Brandon’s work is the inspiration behind this post. Photo courtesy of Stefani Norris (right of Brandon).

    “Interpersonal COM, public speaking, and PR have taught me how to market myself better to others so I feel more confident and ready to enter the workforce after I graduate.”

    By: Katie Solinski

  • Who we are when we think no one is looking

    First of all, I just want to say that if you want to stay living in a bubble thinking humans are unbiased beings that always have fair and good intentions, maybe you should not read this book…. or maybe you should!

    Dataclysm, written by OkCupid co-founder and President Christian Rudder, dives into the deep world of internet data and how our personal data is used to “spy on us, hire and fire us, and sell us stuff we don’t need”. Dataclysm is a book right in its time, since we now spend most a lot of our lives online.

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    Rudder uses analytics to collect data that explains who we are, what we desire, and want. But also, what we hate, love and fear. He explains that our “true self” is shown when we think no one is looking, however someone always is. Because, the internet is nowhere to hide. If you are on the internet and you are online, you are oh so visible. Just a simple Facebook “Like” can reveal more than you think about a person. 

    Rudder explains that Facebook knows if you brake up with a boyfriend/girlfriend, if you like Dominos, or if you moved to New York City. And sites like Google, knows if you need a new dress for a formal, if you are gay, angry, lonely, or even racist.  

    This book is filled with fascinating statistics, and Rudder uses numerous graphs and charts to showcase his findings. This book is eye-opening and should be read by every millennial since our lives are so very deep centered around the internet and the information that we put there. Dataclysm is both a fun read as well as an important one. 

    I truly recommend this book to anyone who uses the internet! – which is all of you. 

    – Olivia Nilsson

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    Contagious, by Jonah Berger was all about how things catch on, or become “contagious”.   The book started out by talking about a popular restaurant, Barclay Prime.  When this restaurant came about, there was almost no advertising involved, but it still became a huge and famous place to eat.  Berger begins by talking about how this restaurant became “contagious” by only word of mouth.  This made him curious about how other ideas and products spread, and how advertising and word of mouth effects what people will do and buy.

    His book was broken into six chapters which were his six principles throughout the book.

    The first was social currency.  This was all about what makes someone talk about something more than another thing, and how it spreads.

    The second was triggers.  He believes that people naturally want to keep a conversation going, so if there is a pause or break in the conversation people will be more likely to bring up an idea or product.

    Emotion was his next principle.  He believes that if someone is passionate about something, then they will be more likely to talk about that thing.

    Principle four was called public.  He states that if you see someone else doing something, you will be more likely to do that thing too.   If someone is talking about and idea or product, or doing something new, you will be more likely to want to try that idea or product for yourself.

    Practical value and stories were the last two principles.  Practical value was more on the advertising side rather than the word of mouth side.  Berger believes that if a product saves money or improves your lifestyle you will be more likely to buy that product.  Stories was the last chapter and principle that Berger spoke about.  He said that ordinary stories we tell everyday get spread, and if an idea or product is in one of those stories, people will be more likely to buy that product.

    This book was all about how ideas and products spread.  Berger did a fabulous job of incorporating his own stories and personal events in the book.  This book was a super easy and interesting read.  I would recommend it for anyone looking to spread an idea or product, or even just if you’re looking for a new book to read.

    -Jennifer Howard

  • How Social Networks Can Make Us Smarter: Social Physics

    Anthropology, sociology, and psychology are all branches of science that have previously explained human behavior. But the Digital Age has introduced the need for a new way to look at how the new social networks are affecting human behavior and the rate and flow of ideas: social physics.

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    Alex Pentland’s, ‘Social Physics’ is a series of research the MIT scientist has collected through the experiments of both his own and of others’, about how the digital breadcrumbs we are leaving are explaining vast new areas of human behaviors.  Social physics starts with understanding that the way we look at human behavior now; as groups in markets or classes, is OUTDATED. And too broad. Pentland proposes that we create more than enough data to study within our own networks of individual interactions.

    Here is a breakdown of the book in 4 parts:

    Part I: Social Physics- The basic breakdown of Pentland’s idea. The two building blocks of social physics are idea flow and social learning. Idea flow is essentially exploration, the process of finding new ideas, and engagement, creating a behavioral norm from the idea. Social learning is creating human behavior from idea flow.

    • One of Pentland’s most interesting studies called The FunFit study is in this part, and basically, supports the idea that social network incentives can create organizations guided by change (it starts on pg. 67)

    Part II: Idea Machines- Breaks down how social physics is composed of patterns of interactions, and those patterns create intelligence. When a pattern of interaction is created, things like creativity and productivity are affected and increase.

    Part III: Data-Rich Cities- This part is the base of part IV in Pentland’s book, and explains the local effect of social physics. One interesting point in this part is that we essentially create 3 basic patterns that ‘set the rhythm’ of your neighborhood, city, etc. The patterns;

    what you do on your typical school/workday

    what you do on your days or evenings off from pattern #1,

    and lastly, what you do every once in a blue moon, the wild card days

    are exposed by our digital breadcrumbs, and can be seen from something as small as your mobile data usage. These bread crumbs can be used to directly measure human behavior. The population is defined by tribes, all of which have their own 3 patterns where rhythms are predictable every day of the week.  Even disease spread in your neighborhood is affected by social physics.

    Part IV: Data-Rich Societies- Wraps up the whole idea of the book and applies it to society as a whole. Because of the ease of access to all of the data we are leaving, exchanging, and creating, there needs to be a new way to look at privacy. Pentland’s New Deal on Data proposes 3 things:

    you have the right to have data that is about you.

    you have the right to fully control the use of data that is about you.

    you have the right to spread or destroy data that is about you.

    In Greek mythology, Prometheus gave life to his clay figures with fire.

    Social physics is that fire. So what does it all mean? Are we truly progressing? Will we regret it all?

    You are already living social physics-

    you might as well read it , and understand it (

    and understand it.

    (and you might as well buy it for as low as $3.98 on Amazon)

     

    Kayla Millie ’17

     

  • The Age of Social Media Advertising

    Do you ever wonder why your Instagram is magically filled with advertisements of all the things you love and want? Well, Instagram has launched a new targeting tool which allows brands to reach consumers who are highly engaged in their brand.

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    Amy Cole, head of brand development for EMEA at Instagram says “Advertisers are shifting their focus this from people’s mailbox to their mobile phones and Instagram has become brands’ shop window”. Many marketers are hesitant to use Instagram in their marketing strategies despite its growing popularity and usage. According to Greenlight, the digital agency behind the new targeting tool, of the 100 senior marketers they surveyed only 60% of them are not currently using Instagram as a marketing tool. Even after 30% of Instagram users admit to buying items after seeing them in photos or videos on the application.

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    We are starting to see more of our favorite brands pop up on our social media for this exact purpose. Companies are playing off of Instagram, the highly visual social media platform, to show a more personal side of their brands. Instagram provides more than just visual content, it shares a story. With this highly intimate interaction with consumers, companies are able to connect on a different level and increase sales and brand awareness. Along with intimacy, a study done by Visual Teaching Alliance says that 90% of the information transmitted to our brain are visual. This means that we mainly interact with our world through visual contexts! When we see something we are more likely to remember it and therefore buy it.

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    Forward thinking marketers would benefit from investing in marketing tools such as this one for successful campaigns and advertisements. In a techno savvy world where we are in constant contact with our cellphones and social media platforms it is unwise for any company not to invest more time and money into visual social media marketing.

     

    Do you think its necessary for brands to start engaging more with their social media following?

    -Isabella Martinez

  • Showing the Human Side of Businesses

    Whether you are an individual about to speak to a crowd or an organization trying to increase brand awareness, connecting to your audience is essential. Knowing your audience, what message you are trying to send, and the most effective channel to send your message, are all critical components when trying to achieve this connection. The various channels that organizations can communicate through is always increasing as technology advances and right now social media platforms are the latest and greatest among these channels. 56732301

     

     

     

     

     

     

     

     

    While Mr. Burgundy is right, simply creating social media accounts is not enough. The most successful companies use social media to show a more human side of their organization. People are bombarded with thousands of advertisements daily and smart consumers block out these traditional advertisements. What social media allows is for companies to reach potential consumers in a different way and engage with their audience more than ever.

    img_2612The challenge becomes knowing how to properly use this new-found channel of communication. Companies who treat their audience as individuals, and therefore treat their organization as an individual, have the most success establishing a connection through social media. Instead of focusing on purely sales related messages, social media platforms should be used to communicate any information that is relevant to a given audience, messages should sound natural, and be current in order to really show off that human side.

    Denny’s is a company that is a great example of this and has been gaining recognition as one of the funnier and more engaging companies on social media.

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    This tweet of a viral video and catchphrase, with Denny’s’ personal touch, shows the company’s ability to take something that is relevant to their target audience and apply it to their brand. Denny’s goes even further when it comes to engaging with their audience and actually responds to some of their audience.

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    While these tweets may be on the more extreme and silly side for many companies, it is perfect for Denny’s and what they are trying to communicate.

    There is a fine line between showing the more human side of an organization and being inappropriate, as many companies have found out when there has been significant backlash after an inappropriate post. However, with a properly run social media account, the benefits of using social media to gain new customers and maintain an image of being a thoughtful and relevant organization, vastly outweigh the potential downside.

    -Brian Clifford

     

     

  • The phenomena of advertisement on YouTube

    I don’t know about you all but I love YouTube! I subscribe to a couple of different channels mostly related to beauty, fashion and traveling; but also, channels such as BuzzFeed and VEVO. I have the attention span of a five year old, so watching 10-20 minute long videos is perfect for me to keep my full attention and not get bored or drift off into distractions such as my phone.

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    YouTube has grown tremendously in the past couple of years, and from what experts are saying it will continue to do so. Did you know that over ONE BILLION unique users visit the site each month? How crazy is that!? Additionally, YouTube is the second largest search engine in the world, only trailing behind Google! Seeing these statistics, it becomes clear that YouTube not only has a massive audience, but an extremely diverse one as well.

    In our modern world, digital marketing is more important than ever and advertisers are realizing that they need to be utilizing numerous different outlets. YouTube has become a fresh new marketing tool which can help advertisers and companies reach their specified target audiences. The success behind YouTube is the interaction and engagement is provides. Users often share, like, and comment content; creating an extremely close knit community among users.

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    There are many ways to advertise on YouTube, product placement being one. One new trend among YouTube users is video blogging, also known as vlogging. Video Bloggers often rack up millions of views, and have quite the influence to their fan base. A study from Variety asserts that “teenagers’ emotional attachment to YouTube stars is as much as seven times greater than that toward a traditional celebrity”. For this very reason, advertisers are choosing to showcase themselves before, during and in videos which generates a large-scale audience. Sometimes it can be a placement ad that plays before the video (we have all seen the “Skip ad in 5”), but can also come in form of sponsored mentions, gift merchandising, or even partnership reviews.

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    YouTube has been around for a long time but it is rapidly becoming more and more influential. With 300 hours of video uploaded per minute, the site gives advertisers a wide variety of advertising opportunities which reaches people all over the world in a constant and visually appealing manner.

    Do you watch YouTube? And if so, what are some of your favorite channels?

    – Olivia Nilsson