IMC Hawks Blog

Category: Instagram

  • How Do Brands Evaluate and Choose Social Media Influencers?

    In the short amount of time someone spends on YouTube, Instagram, or Facebook, there is a high chance that they have encountered a social media influencer promoting a product. How many times have you scrolled through your Instagram feed and seen someone promoting Care/Of Vitamins? Probably a lot. So, what really is a social media influencer? What qualifies a person to become a social media influencer? How do brands come into contact with the influencer? In Jan-Frederik Grave’s 2019 research article titled, “What KPIs Are Key? Evaluating Performance Metrics for Social Media Influencers” all of these questions are answered.

     

    According to Grave, there are two challenges that companies face when selecting a social media influencer: finding which social media influencer to work with and measuring the outcomes of the campaign. Fashion, health, beauty, entertainment and more are just a few of the various topics that social media influencers cover. Since there is a wide range of influencers for a company to choose from, they must rely on social media metrics to determine which influencer they would like to collaborate with.

     

    Key performance indicators (KPIs) are various metrics used by brand marketers and agencies when selecting a social media influencer for their brand, according to Grave. One KPI that might be used is the amount of interactions an influencer recieves on a post (comments, “likes”, “shares”, etc). Another KPI could be the amount of followers, subscribers, friends, etc. the influencer has on their social media channels.

     

    Grave explains that typical paid content on social media is created by the brand marketers themselves, which gives them more control of the overall message. However, social media influencers are given most of the control when it comes to creating the content for the brand. Although brand marketers provide the social media influencer with some tips to follow for the content, it is up to the influencer to create the content. Grave says this is why it is important for companies to choose an influencer whom they believe will create quality content with non-conflicting posts on their channels.

    Kate Scott is an undergraduate student at the University of North Carolina at Wilmington. She will be graduating in May 2020 with a B.A. in Communication Studies with a focus in Integrated Marketing Communication.

     

    References

    Gräve, J.-F. (2019). What KPIs Are Key? Evaluating Performance Metrics for Social Media Influencers. Social Media Society, 5(3), 205630511986547. doi: 10.1177/2056305119865475

     

  • Sneaky Little Sponsored Posts

    Sneaky Little Sponsored Posts

    Product placement is nothing new, in fact, it’s a tale as old as time. Whether it be Wilson the volleyball or the countless music video stars and their Beats, we are bombarded with these gentle (or not so gentle) reminders that celebrities are just like us. Here are the products they use, and you should use them too.

    It’s pretty easy to spot overt product placement, but what happens when you’re scrolling your Instagram a feed and come across your favorite Bachelor contestant showing off a new pair of “sunnies” or your fitspo follow sharing her favorite smoothie recipe that includes a specific brand of protein powder. In recent years, it has become harder to spot when products are being intentionally marketed towards us. Even with the addition of the trusty sponsored post, there is something about Instagram ads that seems a little sneakier than good old-fashioned product placement.

    When a brand pays to be referenced in a film or TV show there is a level of responsibility the platform has to ensure the brand is trustworthy. If a film comes out supporting a faulty product the whole movie is tainted. Yet, when an influencer creates a post supporting a weight loss tea that is said to have very negative side effects, no one bats an eye. Sure, they might get called out here or there but for the most part, they get off scot-free and continue to post disingenuous ads.

    Speaking of Scott, celebrity influencer and member of the Kardashian empire Scott Disick, was the first person to (inadvertently) unveil the insincerity of these sponsored posts. In an ad for Bootea, he appeared to have accidentally copy and pasted the intended caption along with the instructions for posting. The caption read “Here you go, at 4pm est, write below. Caption: Keeping up with the summer workout routine with my morning @booteauk protein shake!” That’s a pretty big mistake to make. Of course, we would have known it was a sponsored post regardless of the blunder, however, there is something so underhanded about knowing brands are telling people what and when to post on their personal accounts.

    (Read the full article here)

    As someone studying IMC, this sort of marketing behavior really becomes a Sophie’s choice. There is no denying the power Instagram ads have in terms of creating brand awareness. We follow people on Instagram because we want to see their lives, the products they’re using, and in turn what products we should be using. But how do we make the informed choice when we don’t truly know it is a product they actually use or just a payout. When Serena Williams signs a contract with Nike we know that without a doubt she will be playing in Nike equipment, there is a level of accountability there. But when Scott Disick posts about protein powder we have no idea if that product ever even got opened.

    There isn’t really a clear fix to ensure that brands and influencers are held accountable for the content they post and promote but, as IMC students I urge to be diligent and aware of those sneaky little sponsored posts and as IMC practitioners I urge you to learn from Scott’s mistake.

    -Tori Lyman

     

     

  • The Age of Social Media Advertising

    Do you ever wonder why your Instagram is magically filled with advertisements of all the things you love and want? Well, Instagram has launched a new targeting tool which allows brands to reach consumers who are highly engaged in their brand.

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    Amy Cole, head of brand development for EMEA at Instagram says “Advertisers are shifting their focus this from people’s mailbox to their mobile phones and Instagram has become brands’ shop window”. Many marketers are hesitant to use Instagram in their marketing strategies despite its growing popularity and usage. According to Greenlight, the digital agency behind the new targeting tool, of the 100 senior marketers they surveyed only 60% of them are not currently using Instagram as a marketing tool. Even after 30% of Instagram users admit to buying items after seeing them in photos or videos on the application.

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    We are starting to see more of our favorite brands pop up on our social media for this exact purpose. Companies are playing off of Instagram, the highly visual social media platform, to show a more personal side of their brands. Instagram provides more than just visual content, it shares a story. With this highly intimate interaction with consumers, companies are able to connect on a different level and increase sales and brand awareness. Along with intimacy, a study done by Visual Teaching Alliance says that 90% of the information transmitted to our brain are visual. This means that we mainly interact with our world through visual contexts! When we see something we are more likely to remember it and therefore buy it.

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    Forward thinking marketers would benefit from investing in marketing tools such as this one for successful campaigns and advertisements. In a techno savvy world where we are in constant contact with our cellphones and social media platforms it is unwise for any company not to invest more time and money into visual social media marketing.

     

    Do you think its necessary for brands to start engaging more with their social media following?

    -Isabella Martinez