IMC Hawks Blog

Category: Branding

  • A.C.E. – Your Source for Campus Entertainment

    Please nod your head if you have ever taken another route to class pretending to be on your cell phone or completely ignoring someone who was trying to give you an event flyer. If you give your computer screen a nod, we applaud you.  However, if you are like 99% of the student population at UNCW and nodded your head–we understand.

    There are over 250 student organizations vying for our attention, membership and time so how do we pick what to attend? Our choices depend on how, or if, we hear about the event and how creative the marketing is. The Association for Campus Entertainment is the university’s student programming board Did you enjoy Hoddie Allen last year? That was ACE. What about when Maci Bookout from Teen Mom was here in the spring? That was ACE too.

    In the midst of everything college kids have going on, ACE provides an outlet for free entrainment. But just like every other student organization, they have to compete for your time as well. Integrated Marketing Communication, IMC,  allows us to diversify the means by which we achieve our marketing goals. A public relations campaign? Check. Social media presence? Also check. Cool and engaging advertising? Also IMC.

    ACE does this through an array of promotional tools each year, the first being through giveaways what college student doesn’t like free things? This year ACE gave phone wallets, Croakies, car USB adapters and staplers. This may seem like a mishmash of items but each one served a purpose: to be seen and get the ACE name known. Whether it is letting a classmate use the ACE braded stapler, or paying for food in Wag as you pull your OneCard out of your ACE branded phone wallet, ACE is marketing their brand. The goal is to increase the number of times a student sees a brand and how they associate it—hopefully in a positive light.

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    There is more to promotions than simply getting a name out; ACE must also promote their events. There are the standard campus marketing methods such as banner, chalking and flyers, but in order to infiltrate the calendars of college students, you must take efforts farther. ACE is a brand that thrives on creative promotions, whether this be acting out a scene from an upcoming movie in the campus theatre or handing out paint brushes across campus for a Cheerwine and Design event. There is always something being passed out.

    A successful marketing campaign goes beyond creating and implementing the campaign. The ultimate goal of IMC, is to not only change one’s beliefs, but to change his or her actions. Whether this be successfully convincing students to change their plans and attend an event or sign up for ACE, we want them to act on our suggestions. So how do you think ACE stacks up, do you hear about their events through traditional means of advertising or through creative promotions across campus? Furthermore – how do you prefer to be wooed into coming to an organization’s event or do you organically decide to attend? Let us hear your thoughts and comments blow!

    -Amanda, Daniel, Kendall, Meleah and Luke

  • Brands – The Biggest Fans in the Game.

    According to ESPN.com, 49 percent of Americans are football fans…but just in case you’re not among them, football season can also mean a whole new ball game in the world of advertising.

    Companies will capitalize on anything they can and football season is no exception. Brands launch new campaigns both in preparation for, and during the season, in order to take advantage of the huge draw from football audiences. By gearing their products and services towards this huge target market, companies can add a new segment to their customer base regardless of whether they are directly related to football or not.  Advertisement strategies will range from direct involvement through sponsoring the NFL to simply trying to profit off the hype.  Football fans who are considering the Bojangles 20 piece jumbo tailgate special now have extra incentive to make Bojangles their game day choice. Bojangles is embracing football season with their second year of offering up football shaped Bojangles biscuits. These tasty bites are available for a limited time until September 26th.

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    While food and football go hand in hand, make-up is a less traditional, yet still relevant way to show your team spirit.

    CoverGirl’s 2014 campaign featured a series of makeup and nail designs that represented each of the NFL teams colors and mascots. Inviting women to “Get your Gameface on” CoverGirl found an effective way to include their target audience, possibly otherwise ignored, in the team spirit so many Americans feel during the pro football season. This campaign is a prime example of the diversity of brands using football as a marketing technique, proving even CoverGirl is more than just a pretty face.

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    ezebel.com/covergirl-on-nfl-sponsporship-we-support-female-empowe-1635251344

    Brands are not just incorporating football into their advertising campaigns but turning to social media for game day participation. During the 2013 Super Bowl, the power went out in the Mercedes-Benz Superdome while the Saints played against the Ravens. Minutes after the power outage, Oreo took to Twitter and posted “Power out? No problem. You can still dunk in the dark.” The tweet generated more than 15,000 retweets and according to www.mashable.com won respect for making the most out of the blackout situation. Other companies that took to Twitter during the power outage were Tide with their ad, “We can’t get your blackout. But we can get your stains out.” Jim Bean also got in on the hype via Facebook with their ad, “In case you missed the memo… tonight’s big game ‘power outage’ was brought to you by Jim Beam Black.”

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    http://wemedia.com/2013/02/05/lights-out-oreos-super-bowl-dunk-in-the-dark/

    Some people welcome football season in for the games, while others may find creative brand efforts to be the real source of entertainment. What’s your favorite football related campaign?

    -Carey Poniewaz, June Wilkinson, Aki Suzuki, Carey Shetterley, Alexis Trimnal

  • One Country Painted Red

    With the rapid growth of new products, brand extensions and the blurring of traditional and new age advertising, marketing and advertising to target audiences has reached a new level of competitiveness. Brands now must adapt to this changing environment and contest with competitors to stay at the top of their market and target to audiences in creative, attention-grabbing tactics.

    The most iconic brand in the soda market, and throughout the world, is undoubtedly that of Coca-Cola. In the summer of 2011, Coke created an original marketing strategy to run a campaign that would inspire people to connect with the brand both online and offline in order to acclimate to the changing marketing environment. The campaign’s prime objective was to increase consumption of Coke over the summer season and to get people to fall in love with the iconic brand again. Particularly, in Australia, at the time nearly 50% of teens and young adults had never tasted a Coke and this drove the brand to reconnect with the country.

    Established in Australia, the ‘Share a Coke’ campaign immediately received positive media attention and consumer responsiveness. The idea of the ‘Share a Coke’ campaign was to place Australia’s 150 most popular names on the front of millions of Coca-Cola bottles, simple right? This was the first time in 125 years that Coke had made such a paramount transformation to it packaging, and it was revolutionary.

    “We used publicly available data to review the most popular names in Australia and ethnic representation in Australia to ensure the diversity of our multi-cultural nation was represented appropriately.”

    – Coca-Cola Spokesperson.

    The Coca-Cola brand wanted to initiate conversations by putting Australians front and center and inspire them to connect with people and ‘Share a Coke’. The central theme that gave ‘Share a Coke’ its power was the way a brand so universal could replace its logo with individual names by reaching out to consumers and personalizing its brand to individuals.

    “We are using the power of the first name in a playful and social way to remind people of those in their lives they may have lost touch with, or have yet to connect with”

    -Lucie Austin, Marketing Director for Coca-Cola South Pacific.

    The ‘Share a Coke’ campaign strategically exhibited that when personalization in advertising is done the right way, it can be highly appealing and extremely effective. While Coke got personal, media was buzzing with talk over what the brand was implementing behind the personalization. Coke remained silent until Australia’s highest rated media weekend. The campaign was revealed to the public and aired across the biggest weekend in Australian sport, during the AFL (Australian Football League) and NRL (National Rugby League) grand finals which reached over 30% of the population.

    Succeeding the campaign launch, requests for more names were coming in the thousands. Coke was prepared for this boom of requests by setting up kiosks that toured 18 Westfield shopping centers attracting consumers to personalize any name on a Coca-Cola bottle.

    Coke wanted to especially reach out to the 50% of young adults that had never tasted a Coke in Australia, and there was no better way to reach this target market than online. Participation and mass allocation was achieved through Facebook by providing consumers with the resources to connect and ‘Share a Coke’ by creating a personalized virtual Coke bottle to share with a Facebook friend. Consumers were tagging friends in pictures with personalized Coke bottles and sharing stories on social media platforms like Twitter, Facebook and YouTube. Coke consumers also could create their own commercials! With the abundance of requests still pouring in, Coke told consumers to put in a vote of “who do you want to share a Coke with the most?” via Facebook. After 65,000 people voted, Coke bottles with 50 new names were released. “Consumers were invited to SMS a friend’s name, which was projected live onto the iconic ‘Coca-Cola’ sign at Sydney’s King’s Cross. They then received an MMS enabling them to share their friend’s name up in lights, via Facebook and email.”

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    The multi-platform communications strategy was implemented to ‘Share a Coke’ with someone you know, or want to know and ultimately gave people the resources to find, connect and share. After 3 short months of running the campaign, young adult Coca-Cola consumption increased significantly in Australia by up to 7%, making 2011 Coke’s most fruitful summer season in history. The ‘Share a Coke’ campaign resulted in 76,000 virtual coke cans shared, 378,000 extra coke cans printed at kiosks, and 5% more people were drinking coke. Coca-Cola had successfully won over Australia and became a part of popular culture again.

    -Briana McWhirter

  • See the USA in Your Chevrolet, or See China in Your Buick

    Baseball, hot dogs, apple pie and Chevrolet. That line from this 1970s ad for Chevrolet exhibits the brand’s position as an American icon.

    Fast-forward several decades, and General Motors’ Chevy is still an iconic American brand. Meanwhile, in China, the Chevrolet brand is still young. Chevy is China’s seventh-best selling brand, although two models, the Cruze (sold in North America) and the Sail are strong sellers.

    While Chevy is still catching on in China, another longtime GM brand from the United States holds popular: Buick.

    lugzaoaf2otau1jrolprYou may be asking yourself: Buick? Isn’t that the car for old people? Not so the case in China! In 2013, four times as many Buicks were sold in China than in the U.S.  Nearly 810,000 Buicks were sold in China, compared to over 205,000 stateside.

    What explains Buick’s popularity in China? The answer is rooted in the early 20th century when important Chinese government figures such as president Dr. Sun Yat-sen, premier Zhou Enlai, and emperor Pu Yi either owned, drove, or were driven around in Buicks. This historical background adds to Buick’s image of upper class and prestige. Their advertising uses images of success to propel Buick to a high-end brand, such as in this Buick Excelle ad from the 2000s.

    Establishing global brand coherence has its difficulties. To contrast, in the United States, Buick is having trouble shaking off the “55-to-dead” demographic, and they tackle that problem in this new ad that features the demographic commonly associated with the brand in the U.S. with the desired target demographic in the driver’s seat of the brand-new 2014 Buicks:

    GM isn’t the only American automaker popular with the Chinese. Ford’s sales in China rose 49 percent in 2013, and the Ford Focus was China’s best-selling car that year. NPR interviewed 32-year-old Li Ning, who said he bought a Focus because he likes its muscular American style. In China, Ford is establishing its image as young and trendy.

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    Auto China 2014, the Beijing International Automotive Exhibition, kicked off on April 20th and runs until April 29th. At Auto China, Ford is introducing a luxury brand familiar to Americans—Lincoln.

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    Lincoln’s model of selling cars in China is called “The Lincoln Way” and features luxurious showrooms that feel like a five-star hotel. Lincoln plans to focus on building customer relationships by understanding and fulfilling their needs. Lincoln may bring this style of personal selling to the U.S. based on how it works in China.

    Only time will tell if Ford’s effort to introduce the Lincoln brand to China will be a success. Will it become a competitor to Buick, which is already established as a strong luxury brand in China? Are there other ways in which this is an example of globalization?

    –Nathan Evers

  • We Love Our Moms (And So Do Advertisers!)

    With just a couple weeks until another one of the biggest card holidays, Mother’s Day, card companies are gearing up their promotions. Last week, American Greetings released their new ad, “The World’s Toughest Job” and with over 14 million views in just one week, it’s safe to say the video has gone viral. This call to action is sure to have you considering whether or not to switch from Hallmark to American Greetings this year.

    Prior to this advertisement, American Greetings ads consisted of mainly cute animals – much like the ones you can find on their actual greeting cards. What these ads were missing were what this recent ad captured – emotion evoking concepts – something competitors such as Hallmark have been relying on and capturing for years. See Hallmark’s “Proud Mom” ad below:

    Yet, it seems that even Hallmark couldn’t capture the raw emotions that the Mullen Agency was able to evoke from the interviewees – simply starting with a job posting and 24 interview candidates. The finished piece was a compilation of honest reactions that left viewer’s hearts melting.

    The American Greetings’ spot isn’t the only ad that has played on the love and appreciation of our mothers this year. Proctor and Gamble’s “Thank You, Mom” series showed the mother as much a part of the Olympics as the athletes themselves. Several other companies including British Airways and General Electric have recently produced ads centered on mothers.

    So what do these “tribute to mom” ads tell us and why do our hearts warm when we watch them? Understanding how advertising works tells us the answer. Ads tell us what is virtuous and what is our ideal world. These “shout out to moms” tell us what we virtue – the compassion mothers have and the love families have for their mother. In the ideal world, that appreciation would be shown by a card everyday, but since this isn’t the ideal world we hope to make it up on Mother’s Day.

    So what do you think about all these ads centered on Mothers? Is it ethical to exploit this relationship that our society holds so valuable? Will you turn to buying an American Greetings card this holiday or stick with Hallmark?

    – Caroline Robinson, Elizabeth Harrington

  • Banking on Bracketology

    Even if you’re not a fan of college basketball, you’ve likely heard friends and colleagues exclaim about their “busted brackets” as of late. The NCAA Division I men’s basketball tournament, billed as “March Madness” runs throughout the month of March and is one of the most popular spring sporting events. The tournament begins with 64 teams and ends with the championship game in April. Part of the fun of March Madness, is Bracketology, the science of pitting teams against each other to predict the outcome of the tournament. It gets pretty serious–billionaire Warren Buffett of Berkshire Hathaway even offered $1 billion to whoever fills out the perfect bracket.

    Where does Bracketology intersect with IMC? The answer lies in the “good hands” of Allstate. 2014 is the insurance company’s third year as official sponsor of the NCAA tournament. This year, Allstate’s antagonistic character, Mayhem, is breaking brackets in a series of Tweets, Facebook updates, and Vines. While Mayhem is infamously known for causing car wrecks and burglaries, the Leo Burnett-created “March Mayhem” campaign makes light of Bracketology. Watch as Mayhem breaks, bends, and even blends busted brackets.

    March is Mayhem

    “March Mayhem” is Allstate’s social media component of its NCAA tournament campaign. During TV coverage of the tournament, the company sponsors the “Good Hands Play of the Game” and is rolling out increased advertising for its homeowners insurance. Pam Hollander, Allstate’s senior IMC director, points out that the campaign goes on as the tournament progresses, taking into account how different teams perform in the tournament. She says the campaign features direct engagement with fans. Mayhem acts as a direct engagement tool to connect and learn more about Allstate’s social media-savvy audience. With Mayhem, interpersonal communication takes place in an ad campaign, personifying the brand’s relationship with the consumer.

    Mayhem isn’t the only insurance character with social media presence. Representing insurance companies big and small: the Gecko, Flo, Jake, and J.J. Hightail each interact with their Twitter followers. One of the strong points of the March Mayhem campaign is how it takes advantage of the Bracketology phenomenon to establish a connection with the consumer. Using a popular social trend in a social media campaign exemplifies the personification of brands.

    Do you believe using Bracketology in advertising is effective? How have you seen other brands use social phenomena in their advertising?

    –Nathan Evers

  • The “Instructional” Campaign

    According to the calendar, Spring has officially sprung. And while we are still experiencing some chilly days, it’s undeniable most of us are ready to shed our winter gear for shorts and sandals. As with all season changes, clothing companies are eager to help you exchange your wardrobe.

    Recently, clothing company Lands’ End launched their new “How to Spring” advertising campaign, showcasing, “How fun and fashionable it is to add bright colors, graphic prints and floral patterns with a few perfect pieces from the women’s spring collection”. It could be argued that every spring campaign that will launch this season will have a similar goal; however, Lands’ End decided to do something a little different this season by adding a sweepstake to its promotional and marketing strategy.

    The sweepstakes works by first connecting with Facebook or entering your email. Once you’ve connected, you are asked to fill out your name, email, and zip code. Filling out this information unlocks the game. The rules are simple, select an outfit and click “spin”. If the outfit that the player selected matches the three tumblers, the player automatically wins a gift card with a balance of $25, $50, or $1,000. That’s it! Simple right? Not to mention, everyone is eligible to enter every day for the grand prize of $1,000 shopping spree. You can view the official rules of the sweepstakes here.

    While we like to think that games, contests, and sweepstakes’ only motives are for fun and entertainment, they are actually a smart marketing move – encouraging consumption of the product by creating consumer involvement. This involvement builds fan base, engages the audience, and enables consumers to do your marketing for you. Not to mention, user generated content often provides quality, innovative, and creative ads for free.

    In addition to promoting brand visibility, contest and sweepstakes are strategies that provide valuable quantifiable benefits for companies as well. They are cost effective, they help build search engine optimization (SEO), and increasingly important, they provide a rich source of consumer data for the company about existing and potential customers – emails, product preferences, location, etc.

    With every click essentially producing some sort of user information, online contests are growing in use on websites and especially on social media. The most popular initiatives include: photo and video contests, tagging contest, hashtag giveaways, and website raffles.

    Top Rank, an online marketing blog, named some of their picks of the best contest use on social media.
    Facebook: When Frito-Lay began their campaign for searching for new potato chips flavors, the company bypassed focus groups and turned to Facebook to connect directly with the customers who would be eating them.
    Pinterest: AMC Theaters have an entire Pinterest board, AMC Giveaways, where all users have to do is follow the board to stay up to date on the latest AMC contests. The basics are simple, when users see a prize they want, clicking on the image takes them to a landing page that collects their information.
    Twitter: In a “retweet to win” twitter contest, Doritos tweeted a message that simply asked followers to retweet for a chance to win. The tweet was retweeted over 500 times in a day with winners snagging products that ranged from Doritos to widescreen tvs.
    Instagram: As many clothing company are starting to do, Vera Bradely’s instagram contest asked users to post pictures of them and their favorite Vera Bradley bag using the hashtag #VBStyleShare. At the end of the contest, winners received a wrislet, followers of the hashtag could receive fashion inspiration, and staff could see how consumers were pairing their products.

    The benefits contests can provide seem like an almost no-brainer for companies to increase brand awareness while also gaining consumer data, but as they start to trend they are also subject to overuse. To combat becoming another form of clutter, companies will have to make sure their contest are increasingly interactive, engaging, creative, or lucrative.

    Have you ever participated in an online contest? Did you win? Did it make you feel more favorable towards the brand? Scrolling through your social media feeds have you seen brands using contests similar to the ones above? What are some of the best/most creative ones you have seen?

    – Elizabeth Harrington, Caroline Robinson, Savannah Valade